Sending money to the wrong recipient or account is a common mistake that many Capitec customers make. Fortunately, with the Capitec app, reversing these erroneous money transfers is quick and straightforward – if done correctly. This tutorial will walk you through the steps to reverse money on the Capitec app in 2023.
We’ll cover when and how transfers can be reversed, the reversal process, and key information you need to provide to Capitec. Read on to learn how to get your money back after a wrong transfer using South Africa’s favorite mobile banking app.
When Can Money Transfers Be Reversed on Capitec?
Not all transactions can be reversed after the fact on the Capitec app. However, most standard money transfers like EFT payments, cash sends, and debit orders are eligible for reversal within 40 days of the original transaction date.
The key is acting quickly and providing the right details to Capitec – which we’ll outline below.
Step-By-Step Guide to Reversing Money Transfers on Capitec
Reversing erroneous money transfers on the Capitec app only takes a few minutes if you follow the steps behind the button above!